Privacy, in plain language.

Catch helps communities coordinate care for animals. This policy explains what information we handle and the choices you have when using our app and website.

Effective October 6, 2026

Information you provide

We collect information you choose to add to Catch, such as account details, profile information, animal sightings, care records, comments, photos, organization records, applications, and messages submitted through public forms.

When you report an animal or coordinate care, your submission may include a location, date, notes, health observations, and images.

Location, device, and usage data

With your permission, Catch uses precise or approximate location to show nearby reports, place map markers, and support location-based coordination. You can change location access in your device settings.

We may receive basic technical information needed to operate and secure the service, including device type, app version, browser information, diagnostic events, and notification status.

How we use information

We use information to provide maps and animal records, coordinate care, connect people with participating organizations, operate foster and adoption workflows, send requested notifications, prevent abuse, troubleshoot problems, and improve Catch.

We do not sell your personal information or use sensitive animal-care reports for third-party advertising.

When information is shared

Content marked public may be visible to other Catch users or visitors. Private and organization-scoped records are available only to people with the relevant access, subject to the permissions selected when the record is created.

We may share information with service providers that help us run Catch, such as hosting, authentication, maps, storage, email, and notification providers. We may also disclose information when required by law, to protect safety, or as part of a business transfer.

Retention and your choices

We keep information for as long as it is needed to provide the service, maintain legitimate animal-care records, meet legal obligations, and resolve disputes. Retention may vary for organization records and public reports.

You can update many account and profile details inside Catch. You may also ask to access, correct, or delete personal information, subject to legal and operational retention requirements.

Security and children

We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security. Protect your sign-in credentials and tell us if you believe your account has been compromised.

Catch is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Questions or privacy requests?Visit the Contact page for the available support channels. We may need to verify your identity before completing a data request.

The next act of care could start with you.